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Privacy

Privacy Policy

We are ConvaCare Services, Inc.  Your privacy is important to us, which is why we have developed this online “Privacy Policy” to explain our practices regarding the use and disclosure of personally identifiable information we obtain online from users of the CONVACARE® Site, located at www.convacareservices.com  (“CONVACARE® Site”).  If you have questions regarding this Privacy Policy or our privacy practices, please send us an email (writing “Privacy Policy” in the subject line) at 1nfo@convacareservices.com  or write to us at ConvaCare Services, Inc., 19387 U.S. 19 North, Clearwater, Florida 33764; or call us at (727) 530-7700.  If for any reason you feel that we have not followed our stated policy, please tell us by e-mail at the above.   We will look into your concern and try to resolve any problem.  In the future, we may modify our web site policies.  Please check this page for any changes.

Collecting Information

In general, through our CONVACARE® Site, we do not collect personally identifiable information from anyone unless that person specifies it or it’s pro provided by someone else.    For example, you might be asked to voluntarily give your name, postal address, email address and phone number,  to us.

Types of personal information we may collect from you and other users.

We may collect information only that you provide to us, such as your contact information,  name, email address, postal or street address and telephone number, or any other information you provide to us on the site or in a communication to us.

Information Regarding Children

Any information collected or distributed on  the CONVACARE® Site is directed toward and designed for use only by persons aged 13 or older.  We do not solicit or knowingly collect personally identifiable information from children under the age of 13.  If we discover or are made aware that we have received personally identifiable information from an individual who indicates that he or she is, or whom we otherwise have reason to believe is, under the age of 13, we will delete such information from our systems.

 

How we store the information we collect.

We store the information you provide to us and the information we collect electronically in our computer databases. We own, maintain and operate our computer servers containing our databases or may lease the use of such equipment and services from others.  Access to our computer servers is controlled by security gatekeepers and firewalls. 

How we use the information we collect.

Generally speaking, we make reasonable efforts to not share your personally identifiable information with outside third parties without your permission.  However, to serve you better we may share information about you with  state regulators or product vendors and others we deem necessary.  Where required by applicable laws governing patient privacy, we use our best efforts to comply with those laws.

 

You can control how information about you is used.

You can also limit our communications directly to you. If you do not want to receive emails from us  in the future, please tell us. You can change your preferences, or opt out of receiving emails from us, at any time by going to www.convacareservices.com and sending an email to us. We may from time to time send nonpromotional email to all users of our website who have voluntarily provided their information.
If you would rather not receive any Promotions or other mailings (other than e-mails from us), please send us an email  on our website or send your name and address to:

ConvaCare Services Inc.
19387 US 19 North
Clearwater, FL 33764

Our policies may change.

This is our current Privacy Policy, but we reserve the right to change our Privacy Policy and the CONVACARE® Site(s) at any time. You should check the Privacy Policy periodically. If our policies regarding collection, storage and use of your information change, the information collected under prior policies will continue to be governed by those policies, unless we obtain your consent to use that information in new ways.

You can access your information.

Upon your request, we will provide you with access to your unique account-related information and information from contacts that we maintain about you (“Your Account Information”). In your request, please provide us with your current specific contact information so that we can accurately check our records. 

 

 


Copyright 2020 ConvaCare Services. All rights reserved.
ConvaCare Services
2599 West Fountain Drive
Bloomington, Indiana 47404
800-822-4760 Phone
866-265-1035 Fax